Join our team as an Overnight Customer Care Specialist (OCCS) and play a crucial role in our commitment to providing exceptional customer support. In this position, you’ll serve as the guardian of outstanding live chat support during the overnight hours, ensuring that our customers have access to the help they need when they need it. As a company representative, you will interact with customers to address their concerns quickly and effectively.
Position Overview:
- Job Title: Overnight Customer Care Specialist – Chat Support
- Rate: $35 per hour.
- Experience Level: Entry Level (No Prior Experience Required)
- Training: Comprehensive training provided
- Location: Remote work from home (United States preferred)
Key Responsibilities:
- Provide exceptional live chat support to customers during overnight hours.
- Be the face of our company, maintaining professionalism in all interactions.
- Address customer issues in a timely and efficient manner.
- Master the art of customer care through comprehensive training.
Qualifications:
- Strong communication skills.
- A passion for offering top-tier customer support.
- No prior experience necessary; we provide comprehensive training.
If you’re a night owl with excellent communication skills and a commitment to providing top-notch customer care, we invite you to apply for the role of Overnight Customer Care Specialist.