We are seeking driven and dedicated individuals to join our team as Online Chat Support Representatives. In this role, you will play a key part in providing outstanding customer support across various platforms, including email, chat, and even direct interaction when needed. Your core duties will involve handling customer inquiries, resolving issues, and offering practical solutions—all while maintaining a high standard of customer service.
While prior experience isn’t a requirement, strong written communication skills are essential to success in this position. We offer thorough training to ensure you’re well-prepared for the role. With the flexibility to set your own schedule and a commitment to at least 10 hours per week, this is a great opportunity for those seeking both autonomy and the chance to make a meaningful impact on customers’ experiences.
Responsibilities:
As an Online Chat Support Representative, your core responsibilities will include:
- Handling incoming customer support inquiries through live chat on our website and social media platforms.
- Addressing support queries from existing customers and fielding sales inquiries from potential new customers.
Contract Duration: No fixed term
Rate: $35 per hour.
Requirements:
To excel in this role, you should have:
- Access to a device (phone, tablet, or laptop) capable of using social media and website chat functions.
- The ability to work independently and follow provided instructions closely.
- A weekly availability of at least 10 hours.
- A reliable internet connection.
Location: This position offers the flexibility of working remotely online, with a preference for candidates located in the United States.
Customer support chat workers are in high demand globally, and this is your opportunity to make a difference. If you’re ready to start immediately, please apply below.