Are you a skilled and dedicated communicator with a passion for exceptional customer service? We’re looking for Freelance Customer Support Chat Agents to engage with website visitors and provide real-time assistance through Live Chat software. In this role, you’ll be the first point of contact, addressing inquiries, resolving concerns, and ensuring a seamless customer experience. This flexible, remote opportunity allows you to apply your problem-solving skills while working from anywhere.
Key Responsibilities:
- Engage with website visitors in real-time through Live Chat, responding to multiple customer inquiries promptly and accurately.
- Deliver fast and effective assistance, ensuring a positive customer experience.
- Utilize your exceptional communication skills to handle a variety of customer needs.
- Stay calm and composed under pressure, resolving issues efficiently.
Requirements:
- A dedication to providing excellent customer support, even in the absence of phone communication.
- Proficiency in Live Chat software and an understanding of its features.
- Outstanding communication skills, both written and verbal.
- The ability to handle multiple inquiries simultaneously.
Rate: $35 per hour.
Why Choose Freelance Customer Support Chat Agent:
- Work in a dynamic and flexible freelance environment, allowing you to manage your schedule.
- Utilize your exceptional skills to make a positive impact on our clients and their customers.
- Remote work online worldwide (United States preferred).